At Winmatch365 in India our goal is to make your gaming experience fun and exciting, but we support the principle of responsible gaming and believe this form of entertainment should be practiced with moderation and awareness.
We acknowledge the existence of gambling addiction, a disorder characterized by a strong dependence on gambling, difficulty limiting the money or time spent gambling, and which can have harmful consequences not only for the player but also for their relatives.
That is why we provide tools that limit, reduce, or stop our members' gambling activities upon their request. Indeed, every player has the option to:
- Choose to suspend gambling for a specified period.
- Impose a limit on the amount of money that can be deposited on a monthly, weekly, or daily basis.
A request to reduce a deposit limit or to freeze an account will be processed as soon as it is received. However, to increase a deposit limit a 7-day waiting period is required. It is important to note that our staff has no control over these limits, which means they can only be changed or removed by the player.
When in doubt, consider asking yourself these questions:
- Have I tried to cut down or stop gambling, unsuccessfully?
- Am I betting increasing amounts of money to achieve the same level of excitement?
- Do I hide from my relatives the fact that I gamble, or how much time and money I spend on it?
- Has gambling ever jeopardized or broken a relationship with someone close to you?
If you answered Yes to most of these questions, it may be time to consider using our self-limitation tools or to seek help — which is not a sign of weakness, but rather a sign of strength and wisdom.
Our team is also available if you would like to discuss any gambling-related issues. We will listen without judgment and strive to provide all possible solutions and support. Feel free to contact us via live chat or by email at [email protected].
